Assist
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The AI-answer market prices like enterprise software. We price like infrastructure — and undercut it by 10–100×.
Where Assist is different
Same category as Kapa, Inkeep, and Intercom Fin. A very different set of decisions.
Priced like infrastructure, not software
Kapa and Inkeep sell contracts and tiers — you pay whether visitors ask questions or not. Assist is metered like the rest of Edge: a penny per answered question, from a prepaid balance, with a hard-capped free tier. A quiet month costs you nothing.
Live in minutes, not meetings
No sales call, no onboarding project. Point Assist at your content, paste two lines of code, and it's answering. The same widget that runs on this site — press ⌘K to try it.
Search and answers in one
Most AI-answer products bolt onto your existing search or replace part of it. Assist is both: instant results as visitors type, AI answers when they ask. One box, one integration, one bill.
Part of a platform
Assist composes with Edge: ingest documents from a Storage bucket, protect the ask endpoint with Shield, bill from the balance you already hold. One dashboard, one invoice, five products that work together.
Feature by feature
Published pricing and features as of writing — check vendors for current terms.
| Feature | Edge Assist | Kapa.ai | Inkeep | Intercom Fin |
|---|---|---|---|---|
| Pricing model | Per question ($0.01) | Annual contract | Plan tiers | $0.99/resolution |
| Starting price | $0 — 250 q/mo free | ~$500+/mo | ~$150+/mo | Intercom plan + usage |
| Free tier | | | | |
| Self-serve setup | 2 lines of code | Sales call | Self-serve | Intercom required |
| Instant search included | | | | |
| Citations on answers | | | | |
| Streaming answers | | | | |
| Pinned facts & curated answers | | | | |
| Question & conversation analytics | | | | |
| Answer cache (instant repeats) | | | | |
| White-label / rename | $29/mo add-on | | Enterprise | |
| Document ingestion (bucket) | | | | |
| Standalone (no helpdesk required) | | | | |
The maths, on a real site
A docs site answering 2,000 questions a month — a healthy, well-used assistant.
Edge Assist: 1,750 billable questions after the free 250 = $17.50/month
Kapa.ai: ~$500+/month on an annual contract — ~29× more
Inkeep: ~$150+/month on a plan tier — ~9× more
Intercom Fin: $0.99 per resolution — 99× the per-answer price, plus the Intercom plan
// Monthly cost, 2,000 answered questions
Edge Assist $17.50
Inkeep $150+
Kapa.ai $500+
Intercom Fin $1,980 + plan
Same job. 10–100× the price.
Try the cheaper one first
It's free to start and takes two minutes to add. If it doesn't answer well on your content, you've lost nothing.
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