As communicated (in all of our community channels) within 60 mins of the security breach being reported, DADI was able to ascertain ad confirm that the incident involved email addresses and names only. No other personal data has been compromised. The security breach was not of DADI systems but occurred on a third party solution used by DADI to provide marketing communications. As soon as we were aware of this issue, we immediately disabled the third party solution and removed all data from that service. We also contacted individuals affected by email within 6 hours of the breach event, to inform them of the event itself and of the actions taken.
DADI takes security very seriously and we will be reviewing our security measures and policies with the assistance of a third party security expert to ensure any improvements are identified and made. We are also reporting the “email hack” to the appropriate police authorities in the UK and assisting them with any enquiries regarding the phishing/scam information that was sent via email.
DADI has always stressed that no account information or wallets would be sent via email. DADI has where possible taken actions necessary for any scam / phishing sites or wallets addresses to be removed or an appropriate warning noted. Unfortunately DADI is not always able to prevent phishing / scam activities, many of which are very sophisticated and part of organised crime, and whilst we will undertake measures to mitigate these risks, we cannot be responsible for the illegal actions of these people. Please remain vigilant whenever you are supplying personal information, and especially so if it is in response to an email.
